Process visualization can save your project – start drawing today!
You have an idea for an awesome new customer journey, take some basic notes and get to work straight away. Then, while building it you realize there’s an issue or even more than one and it suddenly doesn’t work anymore as you sketched it out! One all too likely reason is that you didn’t make the effort of visualizing the process to get a complete picture of it. Lucky you if you came across the problems before the process went…
